SOCIAL MEDIA
POLICY

Nakashima Propeller Co., Ltd. – Social Media Policy
Nakashima Propeller Co., Ltd. (hereinafter “the Company”) values communication with customers, partner companies, and the wider community through social media. This policy outlines the Company’s basic principles regarding social media operations.

1. Basic Policy

The Company is committed to providing transparent, fair, and trustworthy information through social media. By doing so, we aim to earn the trust of society and enhance our brand value.

2. Compliance with Ethics and Laws

When using social media, the Company adheres to the following:
- Compliance with relevant laws, regulations, and guidelines
- Protection of personal information and respect for privacy rights
- Avoidance of defamation, discrimination, harassment, and any other inappropriate expressions to promote healthy communication

3. Principles of Communication

The Company’s social media communication is based on the following principles: - Transparency: We ensure the accuracy and integrity of the information we share. - Consistency: We maintain consistent messaging aligned with the Company’s vision and mission.

4. Content Guidelines

Content shared by the Company follows these guidelines:
- Accuracy: Information must be accurate and reliable.
- Value: We aim to provide useful information and insights to our customers and followers.
- Visual Appeal: We create content that is visually engaging and easy to understand.

5. Response Policy

Responses to comments and messages on social media are guided by the following:
- Promptness: We strive to respond to inquiries and comments as quickly as possible.
- Appropriateness: Responses are handled by the appropriate department or personnel depending on the nature of the inquiry.
- Escalation of Issues: In the event of trouble or issues, we escalate them appropriately to ensure swift resolution.

6. Employee Guidelines

When employees use social media in a personal capacity, they must follow these guidelines:
- Maintain awareness that they may be perceived as representatives of the Company and act responsibly.
- Avoid disclosing internal or confidential information.
- Recognize that their conduct on social media can impact the Company’s reputation.

7. Policy Revisions

This policy is subject to revision as necessary, in response to changes in societal conditions or the evolving landscape of social media.
Effective Date: April 1, 2025
Nakashima Propeller Co., Ltd.